Privacy Policy
Privacy policy
Digital Gambit Ltd is committed to processing your personal information in ways that comply with our legal obligations under the General Data Protection Regulation (GDPR) legislation, and to being clear with you about what we do with your information.
We will keep our privacy policy under regular review and we will place any updates on this web page.
Our privacy policy sets out the basis on which we process personal information and should be used together with our website Cookie Policy.
Personal Information we may collect from you
We may collect personal information which we receive when:
You visit our premises
You use our services
You use digitalgambit.co.uk (“our website”)
You fill out our website contact form
You interact with us on social media
You contact us
You apply to join our team
We may collect the following types of information:
Your name, address, email address, telephone number(s) and other contact details
Your future communication preferences
Your IP address
Your payment information such as a credit or debit card details and bank account details
Other personal information that you voluntarily provide us through your CV
How do we collect this information?
We collect your personal information:
Directly
: e.g. when you agree to use our services, you complete a form, or submit a job application
From publicly available sources
: g. social media, internet services
Why do we collect this information?
We may collect your personal information so that we can:
Answer your enquiries
Provide you with services that you request from us
Process payments for our services
Verify your identity for security purposes
Help make our website as useful to you as possible
Allow you to interact with us using social media
Deliver articles, case studies and other industry relevant content updates but only where you have provided express consent
Meet our legal obligations
Make recruiting decisions
Information which does not identify any individual may be used in a general way by us or third parties on our behalf, for purposes such as quality control or the improvement of our services and website.
Keeping you informed of our services, events and offers:
Our website and social media keeps you informed of some of our news, and services.
When you consent to stay in touch, you may opt out at a later date by using the ‘unsubscribe’ link at the bottom of any marketing emails or by contacting us. You have a right at any time to stop us from contacting you for marketing purposes. We will remove you from our mailing lists as soon as is reasonably possible.
If you haven’t asked us to stay in touch, we may still need to send you service-related messages from time to time such as requests for payment (if you are a current client of ours), or as part of a service level agreement.
Visiting our Website
Cookies
When you first visit our website, you are given the option to accept cookies.
Cookies are small files of letters or numbers that will be downloaded onto your computer or device. We use cookies in order to improve your browsing experience and make our website work more efficiently for you. We also use cookies to obtain service information so that we can improve our site.
Please be aware that we do not have control over cookies used by our external third-party service providers.
More information about cookies including how to block them can be found in our Cookie Policy.
Google Analytics and Google Adwords
We use Google Analytics to monitor how you use our website, for example which pages are visited and how long you spend on each page, which documents are downloaded, whether there are problems when completing forms or with links. By doing this, we can develop our website content and functionality in order to provide you with a better user experience. Data may also be collected and put together to make inferences about things such as your age, geographical location and interests, and it may be used by Google Adwords to display our adverts to you.
Data is passed to us in an anonymised form so we are unable to personally identify you. We do not hold any personal data collected by Google Analytics, nor can we access the data. You are therefore subject to Google Analytics’ Date Privacy and Security.
You can opt out of Google Analytics’ tracking at any time by using Google Analytics’ Opt-Out Browser Add-on.
You can opt out of personalised adverts by Google Adwords at any time by using your Ads Settings.
Links to other websites
Our website may contain links to other websites of interest. However, you should note that we do not have any control over these other websites. Once you have used any of these links to leave our site, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and such sites are not governed by this privacy statement.
Engaging with Social Media
Social media platforms such as our LinkedIn page are a great way for us to engage and communicate with you.
Please be aware that all users of social media platforms are subject to the terms and conditions of the platform provider as well as the privacy policies and use of technology such as cookies. Information that you share with us through these platforms may therefore be used or sold for commercial purposes by the provider.
When engaging with us through social media, please exercise caution with regards to your personal details and privacy. Never share personal or sensitive information with us through these platforms, for example names, addresses, emails, date of birth or membership numbers. If your query includes personal information, please Contact Us through our website.
How do we handle your information?
We are committed to keeping your information up to date a far as is reasonably possible. However, if you believe we have made an error, then please contact us and we will use reasonable endeavours to correct it.
We are also committed to keeping your personal information secure to protect it from being inappropriately or accidentally accessed, used, shared or destroyed, and against it being lost.
Your information may need to be passed to other companies in order to carry out our business activities or legal obligations. This includes third-party service providers such as accountants, auditors, experts, lawyers and other outside professional advisors; IT systems, support and hosting service providers; printing, advertising, marketing and survey outsourced service providers that assist us in carrying out our business activities.
Our systems and those of our service providers are normally located within the UK or European Economic Area (“EEA”). However, third party service providers such as Google Analytics and Google Adwords transfer your data to, store and process it in the United States. These companies are certified as compliant with EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield and are therefore considered to have adequate data protection to facilitate the transfer of EU data.
We do not, and will never, sell your personal information to any third parties. We will never share your personal information with third parties other than our service providers or where legally required.
We will only retain your personal information for as long as it is needed to carry out a particular purpose or meet a particular obligation.
How can you manage your information?
GDPR provides you with additional rights to your right to be informed (met by this policy) and your right to object to direct marketing.
You are provided with:
The right to access the data we hold about you
The right to have your data corrected if it is inaccurate
The right to have your data erased if we are no longer entitled to use it or are keeping it too long
The right to have your data restricted or blocked from processing
The right to object to processing carried out on the basis of legitimate interest
The right to port your data
To make a request to us relating any personal information we may hold, we need you to contact us in writing.
To better safeguard your information, we may take reasonable steps to verify your identity before granting access, making corrections or deleting your information.
How Can You Complain?
If you are unhappy with the way that we have handled your data, please contact us in the first instance as we would like to resolve the issue personally. We may have made a genuine error or missed a flaw in one of our processes; perhaps there are legitimate reasons why we have handled your data in a particular way.
If we are unable to remedy the issue to your satisfaction and you believe that we have handled your data unlawfully, you are able to report your concerns to the ICO.
Contact us
Digital Gambit Ltd, 167-169 Great Portland Street, 5th Floor, London W1W 5PF